❓ Frequently Asked Questions
What are your terms of payment?
We accept T/T and Western Union. Typically 30% as a deposit and 70% before delivery. We will provide photos of the products and packages before you pay the balance.
What are your terms of delivery?
FOB is our primary delivery term, but we can also arrange CIF according to your specific requirements.
How long is the delivery time?
Generally, it takes 15 to 20 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
Do you test the goods before delivery?
Yes, we conduct a 100% test on all products before they are dispatched to ensure quality performance.
How do you maintain long-term business relationships?
We focus on maintaining high quality and competitive pricing to ensure our customers' benefit. We treat every customer with respect and aim to build sincere friendships regardless of their origin.
Are customization options available for these carts?
Yes, we offer customization for colors, battery types (Lead-acid or Lithium), and motor power ratings to suit different scene requirements.