Q1: Do you support customized products?
Yes. Based on over 15 years of industry experience, we have strong R&D and manufacturing capabilities to provide comprehensive OEM/ODM services.
Q2: How long does it take to develop a new product?
Using unique 3D printing and polymer composite technology, we can shorten the development cycle of new designs to as little as 1 to 3 months.
Q3: How are the vehicles packed for shipping?
Generally, we pack goods in containers using iron frames for protection. We offer both SKD (Semi-Knocked Down) and CKD (Completely Knocked Down) options.
Q4: What is the warranty term?
We offer a 1-year warranty for the whole vehicle and a 5-year warranty specifically for lithium batteries. Extension options are available upon request.
Q5: What are your terms of payment?
Standard terms are T/T 30% as a deposit and 70% before delivery. Other payment terms can be discussed on a case-by-case basis.
Q6: What is the standard lead time?
Generally, lead time is 25-35 days after receiving the deposit, depending on the specific items and order quantity.