Frequently Asked Questions
1. Are you a factory or a trading company?
Yes, we have our own factory providing OEM/ODM services for electric vehicles to clients worldwide.
2. Can I get samples for testing?
Yes, we primarily serve distributors and agents. Please inquire with our sales team to check current warehouse stocks for sample orders.
3. Is it possible to add my own logo to the vehicle?
Yes, we can put your logo on plastic shells, displays, and other parts. The minimum order quantity (MOQ) for this service is 50 pieces.
4. What is your production capacity and lead time?
Our monthly production capacity is 10,000 pieces. We can ship stock samples within 7 working days, and container orders within 25 working days.
5. How many models and colors can I order in a 40HQ container?
You can order a maximum of 6 colors and up to 4 different models within one 40HQ container.
6. What is the warranty policy for the electric bikes?
We provide a one-year warranty for the battery, controller, motor, and charger. For other electrical parts, please contact our sales team for detailed warranty terms.