Frequently Asked Questions
What kind of certificates do you have?
We hold ISO9001 Certification and CE Certification, along with a manufacture license for special equipment.
Do you support customized products?
Sure, we can produce customized products according to your drawings and other specific requirements.
What is the typical lead time for a product?
Generally, it takes 7-15 days after receiving the deposit. The specific delivery time depends on the items and the quantity of your order.
How does the warranty term work?
We provide a 1-year warranty and offer FREE components under EXW shipping terms.
What is your Minimum Order Quantity (MOQ)?
We do not have an MOQ request. You can order just 1 sample car. However, additional packing and operating costs may apply for LCL delivery.
Do you provide OEM services?
Yes, we provide OEM services. Generally, we require a minimum of 500 unit vehicles yearly for OEM projects.