Frequently Asked Questions
Do you support customized products?
Based on extensive industry experience, we possess strong R&D and manufacturing capabilities to provide comprehensive OEM/ODM services tailored to your needs.
What is the typical lead time for an order?
Generally, the lead time is 25-35 days after receiving the deposit. This covers the complete processes of manufacturing, painting, welding, and assembly.
What are your standard terms of payment?
Our standard terms are T/T 30% as a deposit and 70% before delivery. Other payment terms can be discussed on a case-by-case basis.
What kind of warranty do you provide?
We offer a 1-year warranty for the whole vehicle. Lithium batteries come with a 5-year warranty. We can also extend the warranty period based on your specific requirements.
How do you ensure product quality before delivery?
We perform a 100% test before delivery. We use core components from automotive-grade suppliers and adopt a life cycle quality management system to ensure durability and performance.
How are the vehicles packed for international shipping?
Vehicles are generally packed in containers using specialized iron frames to ensure safety. Special packaging requirements can be accommodated upon request.