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Frequently Asked Questions
What are your terms of payment?
We accept T/T and Western Union. Typically, 30% as a deposit and 70% before delivery upon receipt of the B/L copy. We provide product and package photos before final payment.
What are your delivery terms?
Our main term is FOB, but we can also arrange CIF according to your specific requests.
How long is the delivery time?
Generally, it takes 10 to 20 days after receiving your advance payment. The specific timeframe depends on the items and order quantity.
Do you test all goods before delivery?
Yes, we conduct a 100% comprehensive test on all products before they are dispatched.
How do you maintain long-term business relationships?
We focus on maintaining high quality and competitive pricing to ensure customer benefits. We treat every customer as a friend and conduct business with sincerity.
What customization options are available?
We offer customization for various features including body color, battery types (Lead-acid or Lithium), and motor power ratings to suit your needs.